Shipping Information

Shipping Policy

Thank you for visiting and shopping at CoolCyberpunk.Following are the terms and conditions that constitute our Shipping Policy.

Shipping Information

After you have successfully placed your order with www.coolcyberpunk.com, your order will be confirmed within 48 hours, and you will receive an email with information regarding the details of your order. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Some Notes

>>>>>All orders are free shipping.

CyborgNex provides fast and efficient delivery services for global customers.

Note: Shipping restrictions may apply to certain products or countries and regions due to factors such as local/state laws, hazmat materials, large or oddly shaped items, or specific address types (such as military addresses (APO/FPO) and some islands) that some carriers cannot deliver to.

Processing & Delivery Time

Order Processing Time

In addition to force majeure, the current processing time for all orders takes 3- 5 working days. If your product does not meet the conditions for delivery within 3-5 working days, you will see our notice for the delivery time on the product page before purchase.

Shipping Time

From 7 to 15 business days, depending on the product you purchased and your location, we will ship the goods to you. (From the date of shipping, pre-sale items excluded).

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 2-3 days. Please check the shipment status via https://www.17track.net/

Customs, Duties, and Taxes

CoolcCyberpunk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Cancel or Change An Order

We do not issue refunds once the order is in the PROCESS OF CREATION or SHIPPED. However, if you contact us within 24 hours after making the order, we can cancel your order and refund your money.

Requests for a change of address must be made by emailing 1033138143@qq.com to us before your order is shipped.

Notes:

If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. CyborgNex will not replace the order or issue a refund.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.